West Springfield, MA Provider

Our home help services are tailored to each client's needs. The cost of in-home care depends on several factors, including the:
• Type of home caregiver services needed
• Number of hours of care per week
• Location where services will be delivered
To get a personalized cost estimate, call the Amedisys caregiver agency near you or (800) 281-0878. We can talk through options that work with your budget.

Personal care is often families' first choice for senior care. It can be a cost-effective way to age in place and an appealing alternative to nursing home care. Amedisys is committed to keeping your expenses as low as possible. We accept:
• Private pay (out-of-pocket)
• Payment through long-term care insurance, or other insurance for eligible individuals
• Payment through local elder state health systems (such as Aging Services Access Points, or ASAPs)
• Workers' compensation insurance
Amedisys may be able to provide documentation to support clients with their long-term care insurance claims. Give us a call to learn more. We can also guide you through your payment options, help you find community resources you may be eligible for, and create a cost-effective plan of care that works with your budget.

No. Clients are typically invoiced weekly, after the completion of services. You do not have to pay your homecare professional directly.

It's important to us that you feel comfortable with your personal care attendant. For this reason, we strongly encourage your involvement in choosing a caregiver.

As part of our initial assessment, we'll learn about the qualities you're looking for in a care assistant. This helps us match your loved one with someone who is well-suited to their needs. If your loved one feels the caregiver is a good fit, we'll begin care. If the personal caregiver doesn't meet your expectations, we'll work with you until we find the right match. Your satisfaction is our top priority.

All of our private caregivers are fully insured, in accordance with state law, and fully bonded against theft. In addition, we thoroughly screen and train our home attendants. As one of the leading home care companies in the U.S., we are able to attract highly qualified caregivers and have thorough criteria and checks in place to ensure our caregivers are deserving of your trust. We also have rigorous training programs in place to support ongoing learning and development.

Yes. Our care is overseen by a nursing professional. Nurses conduct assessments and provide oversight, case management and care planning to help ensure your loved one receives high-quality personal care. The care team stays in close communication with the family and healthcare team about the client's condition and needs.
We also use several tools to hold our caregivers accountable. For example, we verify time and attendance, so you can have a written record of home care visits.

We have back-up coverage in the event your private sitter gets sick or is unavailable. Back-up caregivers will have a similar level of skill and training as your main caregiver. They'll also be updated on the client's care plan before visiting your loved one. We are on call 24 hours a day, 7 days a week, 365 days a year. With a network of over 2,000 elderly caregivers, our clients don't have to worry about being left unattended during pre-arranged schedules.